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Experience in contact center QA methodology and practices a plus. Proven track record in implementing and managing successful and technologically advanced feedback management systems. Excellent communication and interpersonal...

Collaborate with QA engineers to implement robust testing strategies, including unit, integration, and performance testing. Provide technical guidance and mentorship to junior team members whenever required. Participate in Agile...

Mentor/lead staff as a stormwater lead Present data to clients and/or regulatory agencies to support project advancement Present technical experience at regional and national conferences Provide internal QA review on stormwater...